Services
Power Startup Service
- Installation includes mounting and start-up of new UPS or EBC (excludes hard-wired applications)
- Services performed by Vertiv factory trained technician
- Services performed 7 X 24, excluding national holidays within the 48 contiguous states and Hawaii
- Optional Removal and disposal of existing UPS or EBC equipment
|
Supported Model |
Power Startup Service |
Power Startup Service With Removal |
|---|---|---|
|
PSI5 Lithium UP TO 3KVA |
SUPSI-1K3K |
SUPSI-1K3KRMV |
Power Emergency Services
- On Site Service Support
- Full-service five (5) year contract term commencing upon the start-up date
- 100% parts coverage, including internal batteries, POD and web card
- 100% labor and travel coverage 7 days/week, 24 hours/day
- 24-Hour Customer Resolution Center via 1-800-LIEBERT
- Access to Customer Services Network portal
- Optional LIFE™ Services
LIFE™ Services includes above plus:
- Continuous Monitoring, Expert Analysis, and Proactive Response
|
Supported Model |
Power Emergency Service |
PES With Life™ |
|---|---|---|
|
Liebert PSI5 Lithium-Ion 1500VA |
PEPPSI-1500LI5Y |
PEPPSI-1500LILF |
|
Liebert PSI5 Lithium-Ion 2200VA |
PEPPSI-2200LI5Y |
PEPPSI-2200LILF |
|
Liebert PSI5 Lithium-Ion 3000VA |
PEPPSI-3000LI5Y |
PEPPSI-3000LILF |
Power Assurance Package
- Includes "Power Start-up Services" and "Power Emergency Services" support
- One Preventative Maintenance visit after 3rd year (5-10kVA UPS only)
- Optional LIFE™ and Removal Services
LIFE™ Services includes above plus:
- Continuous Monitoring, Expert Analysis, and Proactive Response
|
Supported Model |
PAP |
PES With Life™ |
PAP With Removal |
PAP With Life™ and Removal |
|---|---|---|---|---|
|
PSI5 Lithium UP TO 3KVA |
PAPPSI-1K3KLI |
PAPPSI-1K3KLILF |
PAPPSI-1K3KLIRMV |
PAPPSI-1K3KLIRLF |